{"id":2970,"date":"2020-04-25T14:29:11","date_gmt":"2020-04-25T13:29:11","guid":{"rendered":"https:\/\/www.lamarmora39.com\/faq\/"},"modified":"2026-01-29T20:17:05","modified_gmt":"2026-01-29T19:17:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.lamarmora39.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

All the answers to the most common asked questions<\/h2>\n\n
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I PREZZI INDICATI SONO A PERSONA O A CAMERA ?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The prices on the site are meant for the whole room per night<\/strong> and include taxes and breakfast. Excluded is the tourist tax, which involves an additional charge of 6.00 euros per day per person.Check availability and rates<\/em><\/strong><\/a> according to the period you want to stay.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

QUALI SONO GLI ORARI DI CHECK-IN E CHECK-OUT ?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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In-person check-in<\/strong>, with reception staff available, is offered until 3:00 PM. <\/p>\n\n\n\n

From 3:00 PM onwards, self check-in is available. Instructions will be sent by email or WhatsApp from reception. The information will be delivered to your device starting at 3:00 PM. For any further information, please call +39 055 017 1262 (for callers within Italy). International guests can call our WhatsApp number at +1 (858) 630-3485. This number is for calls only and cannot receive messages. Check-out<\/strong> is available from 7:30 am to 11:00 am.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

COME FUNZIONA LA PRENOTAZIONE DAL SITO ?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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From the ‘Book Now<\/em><\/strong><\/a>‘ page, you can choose between the following modes:<\/p>\n\n\n\n

1 \u2013 Direct booking<\/strong><\/p>\n\n\n\n

You can book the room directly from the site and pay online<\/p>\n\n\n\n

2 \u2013 Send a booking request<\/strong><\/p>\n\n\n\n

By filling out the booking form available on the website, you will send us a booking request.<\/strong>You will not need to make any online payment through our website.Upon receiving your reservation request, our staff will quickly check the availability of your chosen room and send you a confirmation email with the price of your stay.<\/strong>At this point you can definitively confirm your choice in the manner that will be indicated to you by email. Do you prefer to book by phone? Call us at +39 0550171262<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n

DEVO VERSARE UN ACCONTO QUANDO PRENOTO?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, for the Refundable Rate, a deposit equal to 30% of the total booking amount is required. We will provide you, upon confirmation of room availability, with the details to make the transfer and confirm the reservation.In case of Non-Refundable Rate, a transfer of the full amount will be requested upon confirmation of reservation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

ACCETTATE CARTE DI CREDITO?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, we accept credit cards.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

HO UN FIGLIO DI 3 ANNI, PAGA ANCHE LUI?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Children from 0 to 12 years<\/strong> are exempt from the tourist tax<\/strong>From 0 months to 2 years<\/strong> do not pay;From 2 years to 5 years<\/strong> pay a surcharge of \u20ac15 on the total room price;From 5 years to 12 years<\/strong> pay a surcharge of \u20ac25 on the total room price.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

COME FACCIO A DISDIRE LA MIA PRENOTAZIONE?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Refund of your reservation is provided for Refundable Rates only.In accordance with the cancellation policies, should causes arise that effectively prevent you from keeping your reservation, you still have the option, with at least 5 days\u2019 notice of your arrival date<\/strong>, to request cancellation of your reservation and a refund of any deposit paid.To cancel, simply send an email with the above request to the mailbox bblamarmora39@gmail.com<\/p>\n<\/div><\/div><\/div>\n\n\n\n

DOVE POSSO PARCHEGGIARE L\u2019AUTO?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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You will be able to park your car in our private parking <\/strong>lot at the facility at a cost of \u20ac25 per night.For other parking arrangements and related costs, see the Where we are<\/a><\/em><\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n

LA COLAZIONE \u00c8 INCLUSA?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Yes, breakfast is always included.<\/strong>Through our App we will provide you with a personalized digital wallet<\/strong>, with a daily credit of about 15-18\u20ac per person.<\/strong> The wallet is automatically loaded for all days of your stay and can be used freely to order what you prefer from the a la carte menu.<\/strong>To preview the Breakfast Menu see the Services<\/a><\/em><\/strong> <\/p>\n<\/div><\/div><\/div>\n\n\n\n

POSSO COLLEGARMI A INTERNET?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Of course. Free Wifi is available in the whole apartment.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

\u00c9 POSSIBILE USUFRUIRE DI DEPOSITO BAGAGLI ?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, we have free luggage storage you can use if you need it.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

CI SONO ORARI PER IL RIENTRO?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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No. At the check in we give you keys and all the access codes of the B&B and the private parking if you need it. You’ll be free to go in and out as you wish.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

POSSO FUMARE IN CAMERA?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We are sorry but our rooms are all non-smoking, in return, they all have balconies furnished with seating and a small table, (all except the turquoise room).The common area of the kitchen\/breakfast room also has a balcony for guests\u2019 use. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

COME RAGGIUNGO IL B&B?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Every information you need to reach us is described in the page Where we are<\/strong><\/a><\/em><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n

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Did not find the information you were looking for? <\/h2>\n\n\n\n

Contact us, we will be happy to answer your requests.<\/p>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

bblamarmora39@gmail.com<\/a><\/p>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

Phone<\/a>+39 0550171262 <\/a> <\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n

\n","protected":false},"excerpt":{"rendered":"

All the answers to the most common asked questions<\/p>\n","protected":false},"author":1,"featured_media":2857,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":2,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"class_list":["post-2970","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFlorence Bed and Breakfast \u2013 FAQ | La Marmora 39<\/title>\n<meta name=\"description\" content=\"Here you\u2019ll find answers to the questions most frequently asked by our guests. For more information, please fill out our contact form. 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